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Staff only. Your email needs to be on the broker's list.
Pick an enquiry
What the page is doing
Funnel
VisitsQuotes shownEnquiriesVerifiedBooked
By day
Bars: visits · dark: enquiries
By channel
Quotes = prices given by that channel. Web = the page, voice = the phone agent, phone = calls Kelly logged herself, sms = the hang-up text link.
Time of day
Light: quotes · dark: enquiries · 0–23h London time
Day of week
Trend
Top customers
Same phone number across enquiries, all time. Value = booked jobs at final or quoted price.
Phone baseline for comparison (11 Jun–11 Sep, overflow agent only): 432 calls, 27 quotes, 11 bookings, 141 callbacks, 85 out of hours.
Price list
What the website quotes. Rows marked ⚠ had conflicting duplicates in the sheet — the highest was kept until Sean confirms. Gaps show as “—”.